Terms & Conditions

Privacy Policy

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

  • Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
  • We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
  • We will only retain personal information as long as necessary for the fulfillment of those purposes.
  • We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
  • Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
  • We do not store payment or credit card information on our servers or web site. This information is secured with Paypal at the time of transaction.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

1. Terms

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

2. Use License
  1. Permission is granted to temporarily download one copy of the materials (information or software) on Radical Gardens’s web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
    1. modify or copy the materials;
    2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
    3. attempt to decompile or reverse engineer any software contained on Radical Gardens’s web site;
    4. remove any copyright or other proprietary notations from the materials; or
    5. transfer the materials to another person or “mirror” the materials on any other server.
  2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Radical Gardens at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
3. Disclaimer

The materials on Radical Gardens’s web site are provided “as is”. Radical Gardens makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Radical Gardens does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall Radical Gardens or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Radical Gardens’s Internet site, even if Radical Gardens or a Radical Gardens authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and Errata

The materials appearing on Radical Gardens’s web site could include technical, typographical, or photographic errors. Radical Gardens does not warrant that any of the materials on its web site are accurate, complete, or current. Radical Gardens may make changes to the materials contained on its web site at any time without notice. Radical Gardens does not, however, make any commitment to update the materials.

6. Links

Radical Gardens has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Radical Gardens of the site. Use of any such linked web site is at the user’s own risk.

7. Site Terms of Use Modifications

Radical Gardens may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

8. Governing Law

Any claim relating to Radical Gardens’s web site shall be governed by the laws of the Province of Ontario without regard to its conflict of law provisions.

General Terms and Conditions applicable to Use of a Web Site.

Methods of payment

We accept Paypal, VISA, MasterCard and American Express credit cards through the Paypal merchant gateway. Payments are processed by Paypal and charges will appear listed on your statement as “PAYPAL*RADICALGARD”.


Most of our products, such as fresh vegetables, are “zero-rated” basic grocery items, meaning that are not taxed. Merchandise items are subject to HST. The detail of any taxes applied will appear in your order confirmation. If you have any questions about how taxes are applied, don’t hesitate to contact us.

We are compliant with all CFIA and MAPAQ food safety regulations.

We do our best to ensure that all foods are safe for consumption when they arrive at your requested delivery address, but it is important that you inspect your box on the same day as delivery.


Return/Refund Policy 

If the food item missed the mark please contact us for details on how to fix the issue. 

For the purchase of non food items returns or refunds are available for the first 30 days. 

Local Custom order and website order policy

You are responsible for being aware of the day's and times of your pick up or delivery 

Refunds that are issued due to not being aware of days and times products are available by reading the product description will result in a fee

Do NOT carry your cake on your lap when transporting your order from our store